Manage Product Details

Product Information

The Product Information section is where you manage the core details of your products, including descriptions, attributes, and key information that helps customers understand and find your products.

Accessing Product Information

To manage your product details:

1. Navigate to the Products section in the sidebar
2. Open the product you want to edit from the product catalog
3. Click on the Description and Attributes tab in the top navigation bar

This will take you to the product information page where you can edit all product details.

Product Description

The product description section allows you to manage the fundamental information about your product:

• SKU - Your Stock Keeping Unit (editable)
• Product Name - The display name for your product (editable)
• Product Description - A rich text editor where you can add detailed product information with formatting options

Writing Effective Product Descriptions

Include as much detail as possible in your product description. The Curosa marketing team uses this information to create consistent, enriched descriptions across all Curosa websites.

Best practices:

• Write in whichever language you're most comfortable with—the marketing team will translate and adapt it for each website
• Include key features, benefits, and use cases
• Mention materials, dimensions, and any special characteristics
• Describe the product's purpose and target audience
• Add any relevant care instructions or important notes

The more detail you provide, the better the marketing team can create compelling product listings that help customers make informed purchasing decisions.

Product Attributes

Product attributes are specific details about your product that appear on the product page. These are displayed as key-value pairs and help customers understand the product's specifications.

Adding Product Attributes

You can add as many attributes as you need to fully describe your product:

1. Click the Add Attribute button
2. Select the attribute type from the dropdown menu
3. Enter the attribute value
4. The attribute will be saved and displayed on the product page

Common attribute examples:

• Assembled Height
• Assembled Length
• Assembled Width
• Weight
• Material
• Color
• Style
• And more...

Language and Translation

You can enter attributes in any language you prefer. All attributes will be translated during the review process by the marketing team, so write in the language you're most comfortable with.

Measurement Units

When entering measurements and weights, use the following units:

• Measurements (height, width, length, etc.) - Enter values in centimeters (CM)
• Weight - Enter values in kilograms (kg)

The input fields will display unit suffixes (kg and cm) to remind you of the correct units.

Required Attributes

Some product categories have mandatory attributes that must be filled in. For example:

• Beds require a "Bed Size" attribute
• Other categories may have their own specific requirements

If you're unsure which attributes are required for your product category, check the category documentation or contact support.

Tip: Be thorough when adding attributes. Complete attribute information helps customers find your products through search and filters, and provides them with the details they need to make a purchase decision.

Assembly Information

If your product requires customer assembly, you can configure assembly details to help customers prepare and complete the assembly process.

Setting Up Assembly Information

To configure assembly for your product:

1. Toggle Requires Assembly to ON
2. Enter the Estimated Assembly Time - This should be based on average user ability (e.g., "30 minutes", "1-2 hours")
3. Upload Assembly Instructions - Upload a PDF or document file containing step-by-step assembly instructions

How Assembly Information is Used

When a customer purchases a product requiring assembly:

• Assembly instructions are automatically sent via email after purchase
• Instructions are also available for download directly from the product page
• Estimated assembly time is displayed on the website to help customers prepare and plan their time

This information helps set proper expectations and ensures customers have everything they need to successfully assemble their purchase.

Note: Make sure your assembly instructions are clear, well-illustrated, and easy to follow. Good instructions reduce customer support requests and improve customer satisfaction.

Key Attributes

The right side of the product information page displays essential product attributes that help categorize and identify your product:

• Category Type - The product category set during product creation (can be changed if needed)
• Barcode - Optional product barcode (EAN, UPC, etc.) for inventory management
• Supplier Warranty - Warranty information for your product. See the supplier warranty documentation for details on setting up warranty options
• Country of Origin - The country where the product is manufactured or supplied from
• Keywords - Terms that help categorize and improve product discoverability

About Keywords

Keywords are an important tool for helping the marketing team correctly categorize your products and improve search visibility.

How keywords work:

• Keywords help the platform's algorithm and the marketing team understand what your product is
• If your product isn't appearing in the expected category, adding relevant keywords can help
• The marketing team considers these keywords when organizing products into categories
• Keywords also help improve search results when customers search for products

Best practices for keywords:

• Include synonyms and alternative names for your product
• Add terms that describe the product's use case or style
• Include material names, colors, or other distinguishing features
• Think about what customers might search for when looking for your product

Example: For a "Wooden Dining Chair", you might include keywords like: "dining furniture", "wood chair", "kitchen chair", "dining room seating", "wooden seat", etc.

Tip: Don't overuse keywords. Focus on relevant, descriptive terms that genuinely help categorize your product. Too many irrelevant keywords can actually hurt your product's visibility.

Content Review

Content review is the process where the Curosa marketing team reviews your product information, images, and details to ensure everything meets quality standards before your product goes live on the websites. This review ensures consistency, accuracy, and optimal presentation across all Curosa platforms.

Preparing Your Product for Review

Before requesting a content review, make sure your product is complete:

• Product Description - Detailed, informative description is added
• Product Images - High-quality images are uploaded (at least one primary image)
• Product Attributes - All required attributes are filled in
• Key Information - SKU, name, category, and other essential details are correct
• Pricing - Product pricing is configured for the sites where it will appear
• Stock Information - Stock levels are set appropriately

Tip: The more complete your product information is, the faster the review process will be. Incomplete products may be declined and require resubmission.

Requesting Content Review

Once your product is ready:

1. Navigate to the product details page
2. Review all sections to ensure everything is complete and accurate
3. Click the Request Content Review button
4. Your product will be submitted to the Curosa marketing team for review

After clicking the button, your product's status will change to indicate it's pending review. You can continue working on other products while the review is in progress.

Review Process Timeline

The content review process typically takes up to 1 working day to complete, depending on:

• Current review queue volume
• Complexity of your product
• Completeness of the information provided

During busy periods, reviews may take slightly longer. You'll be notified as soon as the review is complete.

Review Outcomes

After the marketing team reviews your product, you'll receive a notification with one of the following outcomes:

✅ Approved

If your product is approved:

• The product's Platform Status will change to Active
• Your product will become visible on the websites where you've added it

❌ Declined

If your product needs changes:

• The product's Platform Status will change to Declined
• You'll receive a notification explaining why the review failed
• Review feedback will be displayed on the product information page
• You can make the necessary changes and resubmit for review

Receiving Review Notifications

You'll be notified about review outcomes through:

• Notification Bell - Located in the top-right corner of the page. Click the bell icon to see all notifications
• Product Information Page - Review feedback and status changes are displayed directly on the product page
• Email Notifications - Depending on your notification settings, you may also receive email updates

After Review Feedback

If your product is declined:

1. Read the feedback - Check the notification and product page for specific reasons why the review failed
2. Make necessary changes - Address each point mentioned in the feedback
3. Resubmit for review - Once changes are complete, click Request Content Review again

Common reasons for review failure include:

• Missing or low-quality product images
• Incomplete product descriptions
• Missing required attributes
• Incorrect or missing pricing information
• Issues with product categorisation

Tip: If you're unsure why your product was declined or need clarification on the feedback, you can contact the Curosa support team for assistance.

Best Practices for Successful Reviews

To ensure your products pass review quickly:

• Be thorough - Include all relevant information in your product description
• Use high-quality images - Clear, well-lit product photos help the review process
• Complete all fields - Don't leave required fields empty
• Be accurate - Ensure all measurements, weights, and specifications are correct
• Follow guidelines - Review any product category-specific requirements before submitting

Remember, the review process helps ensure your products are presented in the best possible way to customers, which ultimately helps drive sales and customer satisfaction.